Second Line

Technical Consultant - NY

New York, New York   |   Full Time

Start a job where you'll look after hedge funds, who tend to invest in their IT.


Tribeca Technology are an IT Service Provider, based across the UK, America and Asia. you'll be supporting small businesses in the Financial Services sector, such as hedge funds and family offices. They understand IT is an investment, and value your input. You can work on up-to-date technology, learn more and have the potential to further your career.


You'll be responsible for:

- Onsite support visits for our clients in New York

- Escalations from the Service Desk team

- Troubleshooting network and infrastructure issues for our client base

You will be troubleshooting and configuring:

- Microsoft Entra ID

- Microsoft Office 365

Including:

- Exchange Online

- SharePoint | OneDrive

- Intune

- Microsoft Teams

- Active Directory

- Windows Servers

- Windows Desktop Operating systems


We promise there will be plenty of opportunities to learn, and our internal trainer will fill in any gaps that you may have, to ensure you reach your full potential.


You will have regular one to ones with your manager, where you can discuss objectives, and hard work will be rewarded with chances to move up within the company.


To qualify for this position you will need a strong exposure to desktop support; specifically around Windows, Office applications and Active Directory.


The benefits include:

- Medical insurance (we cover a fixed cost, so if you chose not to upgrade, you don't need to put in towards your insurance),

- Life insurance and dental options

- Free snacks in the office

- 4% matched 401K

- Employee assistance programme

- Individual training budget

- 15 days PTO plus 9 holidays


You will be based out of a private office in the WeWork Times Square location. There will be some travel between client sites in Manhattan.


If you believe that you have the necessary skills and experience for this role then please apply now. We would love to see your resume!

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